1. Encourage open data
Will you encourage City departments to place useful data on the open data portal on a timely basis? If so, how will you do this?
2. Social media
How do you and/or your staff view the value of social media in promoting citizen engagement and service delivery? What has been your experience with social media?
3. Website usability and content
What steps (if any) will you take to address the needs of community groups and concerned citizens seeking to improve website usability, identify missing content, and enhance the information richness of the City’s website?
4. 311 Services
Do you support studying whether Austin should join cities such as Seattle, Portland, San Francisco, and Washington, D.C. in pledging support for a publicly-accessible open-standard protocol for 311 services, such as the currently proposed Open311 API specification?
From what I have read on adopting an Open 311 system, it sounds like an excellent idea to make public more information on citizen concerns. I would have to see more specifics of the costs of the proposal before I can pledge support, but am generally supportive of the idea and would be willing to seriously consider adopting Open 311 if it is a cost efficient program.
5. Director of Digital Innovation
Do you support the designation of a Director of Digital Innovation to be accountable for innovation with the City’s digital portfolio (e.g. website, open data, civic applications, open government technology)? Please consult the following article for further information of this type of public servant position.
6. City strategy for digital innovation
San Francisco and Philadelphia have Innovation Offices led by a Chief Innovation Officer. Boston has the Urban Mechanicsprogram. New York City has a Chief Digital Officer and a Digital Roadmap. Which of combination (if any) of these organizational approaches do you believe will best encourage digital innovation for Austin?
7. Budgetary resources
Do you believe the current level of budgetary resources allocated towards City information technology is sufficient? What should be the City’s IT priorities?